Privacy Policy
1. Definitions
Data Protection Legislation means (i) the EU Directive on the Processing of Personal Data (Directive 95/46/EC) of 25 October 1995 or any implementing or related national legislation, (ii) EU Directive on Privacy and Electronic Communications (Directive 2002/58/EC) of 12 July 2002 or any implementing or related national legislation, (iii) Regulation (EU) 611/2013 of 24 June 2013 on the to be taken to report personal data breaches under Directive 2002/58/EC of the European Parliament and of the Council on privacy and electronic communications, (iv) Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC as of 25 May 2018, and (v) any other current or future applicable legislation concerning or impacting privacy and the processing of personal data.
2. Identity and contact data of the data controller
2.1. The protection of your privacy and personal data is of utmost primordial importance to us. This privacy policy describes how we process your personal data on our website www.recupel.be and in the context of sending direct marketing messages.
2.2. Recupel vzw (‘we’, ‘us’ or ‘our’) is a Belgian company with its registered office at Auguste Reyerslaan 80, 1030 Schaarbeek and registered in the Crossroads Bank for Enterprises under number 0473.923.093. Our contact details are available on our website, www.recupel.be.
2.3. We qualify as a data controller as defined by the Data Protection Act, with regard to the processing of your personal data for the purposes set out in this Privacy Policy.
3. Personal data
We will process the following personal data about you:
Your contact details (name, address, e-mail address, telephone number, browser data, call history, etc.)
4. Purposes of processing
4.1. We will process your Personal Data for the following purposes:
The purposes of processing personal data by means of cookies are further described in this Privacy and Cookie Policy.
4.2. We will inform you in advance if we intend to process your personal data for purposes other than those indicated in this Privacy Policy.
5. Legal basis
We will ask for your consent to process your personal data in a lawful manner for the above purposes. You consent by ticking “I AGREE” or by any other solution implemented. You have the right to withdraw your consent at any time. This withdrawal shall not affect the lawfulness of the processing of personal data based on your consent prior to its withdrawal.
6. Recipients of personal data
6.1. We may transfer your personal data to associated companies, suppliers, and partners, solely in connection with the purposes stated in Article 4 of this Privacy Policy, etc.
6.2. We may transfer your personal data to third parties who provide services to us, including but not limited to IT service providers.
6.3. We may also transfer your personal data to third parties if we are obliged to do so on the basis of legal provisions or court decisions.
6.4. In the event of a complete or partial reorganisation within our organisation, we may also transfer your personal data to affiliated or unaffiliated third parties.
7. Transfer of personal data:
We will only process your personal data within the European Economic Area.
8. Period for which we will retain personal data
We will retain your personal data (i) for as long as you or your company use our services, (ii) for as long as is necessary for the purposes set out above, or (iii) for as long as we are required by law to retain your personal data. In any event, we will delete your personal data after a period of two (2) years from the expiry of the last of the aforementioned periods.
9. Your rights
9.1. In accordance with the provisions of the Data Protection Legislation, you have the right to (a) request access to, correction or deletion of your personal data, (b) request the restriction of processing of your personal data or object to the processing of your personal data, (c) obtain your personal data in a structured, commonly used and machine-readable format, and (d) submit a complaint to the supervisory authority (in Belgium, this means the Data Protection Authority https://www.dataprotectionauthority.be/ ).
9.2. You may exercise the above rights by sending a request by using our contact form or by using a similar technical solution implemented on the website.
10. Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. We will announce any amended version of this Privacy Policy and seek your consent in accordance with the provisions of Article 5.1 of this Privacy Policy should the purposes of the processing change.
11. Chatbot
Recupel is not liable for damage resulting from incomplete or incorrect information provided by the Chatbot. If you wish to obtain absolute certainty about the answers to your questions, you should contact us via the contact form .
12. Cookies